Cookies and Privacy Policy - SilentDirect AB

Processing of Personal Data

When you shop at SilentDirect, you consent to our storage and use of your personal data in order to fulfill our agreement with you. We process your data in accordance with the General Data Protection Regulation (GDPR) and prioritize your privacy. You always have the right to request that we correct or delete inaccurate data.

Rights under the GDPR:

Right of access
You may request a copy of the data we have stored about you.

Right to rectification
Incorrect or incomplete data can be updated.

Right to be forgotten
You may request that we delete your data, unless required by law (e.g., the Accounting Act).

We store your IP address when you place an order to prevent fraud and report all suspected cases to the police.

Data Collection and Storage

We only collect the data necessary to process your order and improve your experience. Examples of data stored:

- Name, address, email, phone number, IP address, and purchase history.

The data is stored for as long as there is a legal basis, such as to fulfill the agreement or comply with laws such as the Accounting Act.

Sharing of Personal Data

Payment providers
When you make a purchase, necessary information (e.g., name, address, email, and phone number) is shared with our payment partners: Klarna, Ledyer, PayPal, and card payment systems.

Shipping Companies
For deliveries, information such as name, address, and contact information is shared with DHL, Postnord, UPS, and Schenker.

NewsletterIf you subscribe to our newsletter, your name and email address will be used to send you relevant offers and updates.

How We Protect Your Data

We use advanced security solutions such as SSL/TLS and hash algorithms to protect your data. SilentDirect uses the Swedish platform Nyehandel for secure and reliable storage.

Cookies on our website

We use cookies to improve your experience and provide essential functionality.

Types of cookies we use

Essential cookies
Required for the website to function properly (e.g., shopping cart and account).

Statistics and performance
Collects anonymous data about how you use the website to improve functionality.

Marketing
Used by our partners to display relevant ads based on your interests.

You can block cookies in your browser, but this may affect the functionality of our website. For more information about cookies, visit the Swedish Post and Telecom Authority.

Company Information

SilentDirect AB
Nyängsgatan 6
29539 Bromölla
Phone: 0456-10000
Email: kundservice@silentdirect.se
Corporate ID No.: 559330-3166
VAT ID: SE559330316601
VAT: SE559330316601